Cancellation Policy on Cabins and Cottages: The Cabins and Cottages have a 10-day cancellation policy If you cancel your reservation ten days (10 days) or less before check-in, your credit card will be charged the amount equal to your complete confirmed reservation.
Weather conditions are not a valid reason for cancellation. We do not offer refunds or rain checks for cancellations made 10 days or less before check-in.
Optional Cancellation Coverage: Purchasing cancellation coverage gives you the peace of mind, knowing that you may cancel your reservation for "ANY REASON", up to 9:00 P.M. the day before your scheduled date of arrival and receive a credit voucher good for a future lodging stay at the full value or your original reservation.
Any cancellation made after 9:00 P.M. the day before your scheduled date of arrival will receive a credit voucher good for 75% of the value of your original reservation. Vouchers are valid for up to one year from the date of issue.
Note that once a guest has been checked in to their room, cancellation coverage does not provide a credit voucher for rental nights not used due to early unplanned departure.
Cancellation coverage must be purchased at the time of reservation or at least twelve days prior to your scheduled date of arrival if added after the booking is completed. If you did not purchase cancellation coverage at the time of reservation and would like to do so, please call us directly at 830-990-5734.
Please note that refunds are not available under any circumstances for cancellations. Cancellation coverage for the Cottages and Cabins is $45 per night (plus lodging taxes)
